Privacy policy
Pinky Kiky d.o.o. Ulica Pavla Lončara 2 10290 Zaprešić Croatia operates this website and online store (the “Services”) to provide a curated shopping experience for children’s room decor.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit, interact with, or make a purchase from our Services.
By using this website, you agree to the practices described in this Privacy Policy.
Personal Information We Collect
We may collect the following personal information:
Contact information including name, surname, billing and shipping address, email address and phone number.
Order and transaction data including purchased products, cart activity and payment confirmations.
Payment information processed securely by third-party providers. We do not store full payment details.
Technical and usage data including IP address, browser type, device information and interactions with the website.
Communication data including messages sent to customer support and customer feedback.
How We Collect Your Data
We collect personal data:
Directly from you when you place an order, contact us or subscribe.
Automatically through cookies and analytics tools.
From service providers such as Shopify, payment processors and delivery partners.
How We Use Your Information
We use your personal data to:
Process and deliver your orders.
Communicate with you regarding your order or inquiries.
Improve our website and customer experience.
Ensure security and prevent fraud.
Send marketing communications only if you have given consent.
Legal Basis for Processing
We process your data based on:
Contractual necessity to fulfill your order.
Legal obligations such as tax and accounting requirements.
Legitimate interest such as improving our services and preventing fraud.
Consent for marketing communications.
Sharing Your Information
We may share your personal data with trusted third parties necessary to operate our business, including:
Shopify as our e-commerce platform.
Payment providers such as Stripe or PayPal.
Shipping and delivery partners.
Analytics and marketing service providers.
These partners may process your data on our behalf and may transfer it outside the European Union using legally approved safeguards.
We do not sell or rent your personal data.
Cookies
We use cookies to improve functionality, analyze traffic and enhance your experience.
You can manage cookies through your browser settings.
Data Retention
We retain personal data only as long as necessary to fulfill orders and comply with legal obligations.
Your Rights
If you are located in the European Economic Area, you have the right to:
Access your personal data.
Request correction of inaccurate data.
Request deletion of your data.
Restrict or object to processing.
Request data portability.
Withdraw consent at any time.
Data Security
We take appropriate measures to protect your personal data. However, no system is completely secure.
Children’s Privacy
Our Services are not intended for children under 16 years of age. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page.
Contact
For questions or requests regarding your personal data, you can contact us at:
Pinky Kiky d.o.o. Ulica Pavla Lončara 2 10290 Zaprešić Croatia